1. A first impression is made in less than 30 seconds.
2. Want to boost your charisma? Focus on energy and optimism.
3. “You’re always an employee, you’re always representing your company, and you’re always representing yourself.”
4. Rule #1 for dealing with bad bosses: It’s okay to question authority.
5. No matter where your stress is coming from, it’s not doing you any good—until you learn how to address it.
6. Some of the world’s most successful leaders regularly express all manner of emotions, including anger.
7. Work isn’t always about the larger picture; sometimes, it’s about the brown M&Ms.
8. Want to get ahead at work? The first step is gaining a loyal following.
9. If you look really closely, most overnight successes took a long time.
10. A job, even a great job or a fantastic career, doesn’t give your life meaning, at least not by itself.
11. “I’ve been reminded time and again just how far being a little nicer can go in business—and in life.”
12. To really influence others, listen more than you talk.
13. Every person you meet is a potential door to a new opportunity—personally or professionally.
14. Someone in a support role—an assistant, an intern—could be the best networking contact ever.
15. Only woman on the team? Get used to establishing dominance over and over again.
16. When pitching to your boss, look at the cost-benefit analysis from his or her perspective.
17. Your soft skills—like getting along with team members and being generally pleasant—aren’t an optional add-on.
18. Wise words from a boss: “You’ve got to stop apologizing.”
19. To be seen as a leader, you must know how to manage changing environments.
20. Don’t do every single thing your mentor advises: Sheryl Sandberg didn’t, and it paid off.
21. People who master the job hunt build up the psychological know-how to get through a sometimes soul-crushing process.
22. When it comes to searching for open positions online, big job boards aren’t the answer anymore.
23. The first step after getting laid off: Mourn the loss and move on.